Skip to main content

🌐 About Me

QuadMLabs​

Atlassian Administrator · Jira | JSM | Confluence
Cloud & Data Center · Automation & Extensibility

🧭 What I Do​

I design and maintain scalable, reliable Atlassian environments for software, operations and business teams.
My focus is on clarity, efficiency and long-term maintainability.

⚡ Core Capabilities​

Platform Administration​

  • Jira Software, JSM, Confluence (Cloud & DC)
  • Workflows, schemes, permissions, custom fields
  • Standardization & process alignment across teams

Automation & Extensibility​

  • Native automation rules
  • Assets (CMDB)
  • ScriptRunner (Groovy)
  • REST API integrations
  • Forge Custom UI and front-end extensions

Project Enablement​

  • End-to-end project setup
  • Optimization of operational flows
  • Documentation, governance & continuous improvement

🌍 Who I Work With​

Teams across:
🇺🇸 North America · 🇪🇺 Europe · 🇪🇨/🇨🇴 South America
Supporting software delivery, service operations and organizational workflows.

🚀 Impact Highlights​

  • 8,500+ JSM issues resolved with consistent documentation standards
  • Cross-tool integrations that unify software, assets and knowledge operations
  • Incident process improvements reducing friction and handling time
  • Direct collaboration with Atlassian & Xray on 20+ technical escalations

🎨 My Approach​

“Build only what adds clarity. Automate what adds value.”
Sustainable systems come from simplicity, not complexity.

🔧 Tech Stack​

Atlassian: Jira · JSM · Confluence · Automation · Assets · ScriptRunner
Languages: Groovy · JavaScript · React
Extensibility: Forge (Custom UI) · REST APIs · Integrations

✨ A Little More​

  • Obsessed with structure, clean configuration and maintainable systems
  • Strong communicator for both technical and non-technical audiences
  • Passionate about sharing real-world solutions through QuadMLabs

📁 Explore More​

Dive into projects, configurations and practical use cases in the Case Studies section.